Billing Terms and Condition

 

Refunds

Refunds are only available for products purchased directly from customkeepsakeshub.com If you are not satisfied with your purchase, please contact us at orderscustomkeepsakes@gmail.com within 30 days of purchase to request a refund. Refunds will only be issued if the product has not been used and is in its original condition.

Cancellation

After making purchase, customers have 24 hour to request cancelling – we will happy process full refund. After that date, your order will have been put into production and can no longer be modified, except for your shipping address.

We can still correct/modify your shipping address before we ship it out.

Changes to Billing Terms and Conditions

We reserve the right to update or modify these billing terms and conditions at any time without prior notice. Your use of our services after any such changes constitutes your acceptance of the new terms and conditions.

If you have any questions or concerns about our billing terms and conditions, please contact us at orderscustomkeepsakes@gmail.com.